Reputation · AI-enhanced
Reputation Management
Reviews monitored. Responded to. Improved — by design.
AI review monitoring across 9 platforms, sentiment-tuned draft responses with human approval, and systematic outreach to customers most likely to leave 5-stars.
Old way vs. new way
The same capability. A completely different delivery.
Before AI
Someone checks Google Business profile weekly. Bad reviews sit for days. Good customers never get asked to leave reviews.
The QS Digital way
Claude-powered monitor across Google, Yelp, Facebook, TripAdvisor, Trustpilot, BBB, industry-specific platforms. Drafts sentiment-tuned responses inside 15 minutes. Human approves. Customers most likely to rate 5-stars get systematic review requests.
Our stack for this service
The AI platforms actually doing the work.
We pick platforms per-job, not per-vendor. Here's what we run for Reputation and why each one earns its seat.
Claude
AnthropicLong-context reasoning, brand-voice drafting, analysis, and customer-facing copy. Our daily driver.
Role: reasoning
Zapier + Make
Zapier / MakeIntegration glue connecting agents to every tool in your stack.
Role: orchestration
What's included
What you actually get when you hire us for Reputation.
- 01Review monitoring across 9+ platforms
- 02AI-drafted responses with approval workflow
- 03Negative-review recovery playbooks
- 04Proactive 5-star outreach to happy customers
- 05Reputation scorecard + monthly reporting
How you can buy this
À la carte. Or included in an engagement.
Start here if reputation is the one thing you need. Or step up to one of our primary engagements, where reputation is included alongside every other capability the engagement covers.
Ready to do reputation the AI-first way?
Book a 30-minute call and we'll scope it properly. Or start smaller with a $500 single consulting hour to pressure-test the approach before you commit.